A&L Cars Private Hire Ltd 24/7

MERSTHAM

Merstham's trusted taxi service for fast local routes & reliable airport transfers

HOW TO BOOK

We serve customers in Merstham and the surrounding areas and also provide a fixed-price service to all the major London airports, including any drop-off fees.

1 CHECK YOUR FARE

Use our online booking tool or our app to check prices

2 BOOK ONLINE

Use our online booking tool to check prices and to secure your booking.

BOOK NOW

2 BOOK ON OUR APP

Download our App from Google Play or the App Store to make your booking and track your driver.

WELCOME TO A&L CARS

A&L Cars Private Hire Ltd provides reliable taxi services for passengers in Merstham and nearby areas including Redhill, Reigate and Horley. Whether you need a short local trip, the school run or a fixed price airport transfer, we keep travel simple and stress free.

Many people in Merstham choose us for airport journeys thanks to our clear pricing, punctual pickups and smooth transfers to Gatwick and Heathrow any time of day or night. No surge fees and no confusion, just straightforward fares and dependable service.

With repeat customers increasing and consistently strong reviews, it’s easy to see why Merstham passengers rely on us for everything from everyday transport to stress free airport travel.

ABOUT US

We’re a family run taxi service based in Redhill and trusted by passengers across Merstham and the surrounding areas. We understand that reliability matters, whether it’s a quick trip across town or a late night airport transfer, so we focus on punctuality, clear communication and a smooth experience every time.

A&L Cars is named after our children’s initials, which means this business reflects our family values rather than a large corporate approach. Every booking, every customer and every journey matters, and we take pride in delivering a service we’d be happy for our own family to experience.

We’re not a big faceless taxi chain. You’ll receive friendly service, fair pricing and a dependable experience that encourages repeat bookings. Our 5 star reviews show that once people in Merstham choose us, they tend to stay with us.

We look forward to welcoming you on board soon.

WHY CHOOSE US

Whether you need a local taxi or a fixed-price airport transfer to Gatwick or Heathrow, choosing a reliable service makes all the difference. We’re proud to be one of Merstham’s most trusted taxicab services, known for punctual pick-ups, clear communication and excellent customer reviews.

DRIVER TRACKING

Track your driver on our app to save waiting by the window

ONLINE BOOKING

Check your journey price upfront and book instantly through our app or website

FIXED AIRPORT FEES

We provide clear, fixed pricing for all major London airports - including drop-off fees

ALWAYS ON TIME

We ensure we arrive on time so you are never late

WE CARE

Our 4.7 Trustpilot score and our 5-star Google rating show we care about our customers

FAMILY-RUN

Our hearts are in our business and so are our customers

OUR FLEET

SALOON

ESTATE

MPV

EXAMPLE JOURNEYS

From short local trips to fixed-price transfers to Gatwick and Heathrow, our fares are designed to be clear, fair and great value.

Merstham to Gatwick Terminals North and South £30.00

One Way (Drop-off charges included)
Merstham to Heathrow £75.00

One Way (Drop-off charges included)
Local journeys From £6.00

One Way

FAQs

Can I see example pricing for local journeys?

Yes. Many passengers travel from Merstham to nearby areas such as Redhill, Reigate and Bletchingley, so here are a few guide fares for common routes:

These prices are based on standard journeys and may vary depending on your specific pickup or drop off point. Prices correct as of November 2025.

What areas do you cover?

We are based in Redhill but cover Betchworth, Bletchingley, Chipstead, Godstone, Horley, Leigh, Merstham, Nutfield, Reigate, Outwood, South Godstone, Tadworth + many more!

Do I have to pre-book my journey?

Yes. Our service is only available if you have pre-booked. You can book through this website or by calling us on 01737 443344.

What happens if I've left an item in one of your cars?

If you suspect you’ve left something in one of our cars, please call us on 01737 443344 and we will contact the driver to have them check the vehicle.

If we find your item, it will be returned to our office and we will contact you to either arrange collection or we can schedule a car to deliver to an address of your choice. Please note, this option would incur a standard journey fee which would be payable in cash upon delivery.

Do you allow pets in your vehicles?

Unfortunately, we only allow guide dogs or assistance dogs in our cars.

Are your private hire taxis clean?

We operate a strict no smoking, no vaping, no food & drink policy in all of our taxis to ensure the comfort of all passengers.

How long will your driver wait before cancelling a pickup?

We typically wait 10 minutes after your allotted pickup time before cancelling a booking.

What do I do if my private hire taxi is late?

We pride ourselves at being on time for all pickups but, on the rare occasions we are late, you should call us on 01737 443344 and we will contact your driver to locate them and provide you with a revised time of arrival.

What happens if I don't have enough cash to cover my fare?

We operate on a no-pay, no-ride basis so you must ensure you have sufficient funds to pay your driver for the entire journey.

What is your cancellation policy?

When a cancellation is necessary, we ask that all bookings are cancelled at least 3 hours in advance of your scheduled pick-up time by contacting us on 01737 443344.

If you have pre-paid online and you request a cancellation at least 3 hours in advance of your pick-up time, you will not be charged any penalty fees and a full refund will be issued. Please note, it could take up to 5 working days for the funds to show in your account.

If you have pre-paid online and you request a cancellation after your driver has arrived at the pick-up location, a £2.50 charge will apply. This charge will be deducted from the refund issued to your card. Please note, it could take up to 5 working days for the funds to show in your account.

Cash bookings will not be liable to any penalty charges, however, we respectfully ask that all customers are mindful of our cancellation policy and provide the required notice.

Who can I speak to in case I have a complaint?

Our customers are our priority and we will do our utmost to resolve any issues that may arise when you use our services. You can call us on 01737 443344 and we will be more than happy to discuss your complaint.

We strongly encourage customers to give us the opportunity to redeem any service failings in the first instance and would ask that you don’t resort to leaving a negative review on social media. Our reputation drives our business which is why we proudly advertise our 5-star Google business rating.