A&L CARS is a leading private hire taxi service based in Redhill, offering the best quality transportation solutions for passengers. With a focus on satisfaction and safety, we are dedicated to ensuring a pleasant journey for a reliable, comfortable and secure ride.
We serve customers in Redhill and the surrounding areas and also provide a fixed-price service to all the major London airports, including any drop-off fees.
One Way (Drop-off charges included)
One Way (Drop-off charges included)
One Way
Yes. Our service is only available if you have pre-booked. You can book through this website or by calling us on 07876 287858.
If you suspect you’ve left something in one of our cars, please call us on 07876 287858 and we will contact the driver to have them check the vehicle.
If we find your item, it will be returned to our office and we will contact you to either arrange collection or we can schedule a car to deliver to an address of your choice. Please note, this option would incur a standard journey fee which would be payable in cash upon delivery.
Unfortunately, we only allow guide dogs or assistance dogs in our cars.
We operate a strict no smoking, no vaping, no food & drink policy in all of our taxis to ensure the comfort of all passengers.
We typically wait 10 minutes after your allotted pickup time before cancelling a booking.
We pride ourselves at being on time for all pickups but, on the rare occasions we are late, you should call us on 07876 287858 and we will contact your driver to locate them and provide you with a revised time of arrival.
We operate on a no-pay, no-ride basis so you must ensure you have sufficient funds to pay your driver for the entire journey.
When a cancellation is necessary, we ask that all bookings are cancelled at least 3 hours in advance of your scheduled pick-up time by contacting us on 07876 287858.
If you have pre-paid online and you request a cancellation at least 3 hours in advance of your pick-up time, you will not be charged any penalty fees and a full refund will be issued. Please note, it could take up to 5 working days for the funds to show in your account.
If you have pre-paid online and you request a cancellation after your driver has arrived at the pick-up location, a £2.50 charge will apply. This charge will be deducted from the refund issued to your card. Please note, it could take up to 5 working days for the funds to show in your account.
Cash bookings will not be liable to any penalty charges, however, we respectfully ask that all customers are mindful of our cancellation policy and provide the required notice.
Our customers are our priority and we will do our utmost to resolve any issues that may arise when you use our services. You can call us on 07876 287858 and we will be more than happy to discuss your complaint.
We strongly encourage customers to give us the opportunity to redeem any service failings in the first instance and would ask that you don’t resort to leaving a negative review on social media. Our reputation drives our business which is why we proudly advertise our 5-star Google business rating.
24 Cromwell Road
Redhill
Surrey
RH1 1RF
BETCHWORTH – BLETCHINGLEY – CHIPSTEAD – GODSTONE – HORLEY – TADWORTH
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