A&L Cars Private Hire Ltd 24/7
REDHILL, REIGATE, HORLEY, MERSTHAM & SURROUNDING AREAS
A&L Cars Private Hire Ltd is a leading private hire taxi service based in Redhill, offering the best quality transportation solutions for passengers. With a focus on satisfaction and safety, we are dedicated to ensuring a pleasant journey for a reliable, comfortable and secure ride.
- Airport Transfers
- On-time service
- Focused on Reliability
- 5-Star Google Reviews
HOW TO BOOK
We serve customers in Redhill and the surrounding areas and also provide a fixed-price service to all the major London airports, including any drop-off fees.
BOOK ON OUR APP
Download our App from Google Play or the App Store to make your booking and track your driver.
OUR FLEET
Saloon
- x 4
- x 3
- x 2
Estate
- x 4
- x 4
- x 2
MPV
- x 8
- x 8
- x 4
EXAMPLE JOURNEYS
-
Redhill to Gatwick Terminals North and South £28.50
One Way (Drop-off charges included)
-
Redhill to Heathrow £75.00
One Way (Drop-off charges included)
-
Local journeys From £6.00
One Way
FAQs
What areas do you cover?
We are based in Redhill but cover Betchworth, Bletchingley, Chipstead, Godstone, Horley, Leigh, Merstham, Nutfield, Reigate, Outwood, South Godstone, Tadworth + many more!
Do I have to pre-book my journey?
Yes. Our service is only available if you have pre-booked. You can book through this website or by calling us on 01737 443344.
What happens if I've left an item in one of your cars?
If you suspect you’ve left something in one of our cars, please call us on 01737 443344 and we will contact the driver to have them check the vehicle.
If we find your item, it will be returned to our office and we will contact you to either arrange collection or we can schedule a car to deliver to an address of your choice. Please note, this option would incur a standard journey fee which would be payable in cash upon delivery.
Do you allow pets in your vehicles?
Unfortunately, we only allow guide dogs or assistance dogs in our cars.
Are your private hire taxis clean?
We operate a strict no smoking, no vaping, no food & drink policy in all of our taxis to ensure the comfort of all passengers.
How long will your driver wait before cancelling a pickup?
We typically wait 10 minutes after your allotted pickup time before cancelling a booking.
What do I do if my private hire taxi is late?
We pride ourselves at being on time for all pickups but, on the rare occasions we are late, you should call us on 01737 443344 and we will contact your driver to locate them and provide you with a revised time of arrival.
What happens if I don't have enough cash to cover my fare?
We operate on a no-pay, no-ride basis so you must ensure you have sufficient funds to pay your driver for the entire journey.
What is your cancellation policy?
When a cancellation is necessary, we ask that all bookings are cancelled at least 3 hours in advance of your scheduled pick-up time by contacting us on 01737 443344.
If you have pre-paid online and you request a cancellation at least 3 hours in advance of your pick-up time, you will not be charged any penalty fees and a full refund will be issued. Please note, it could take up to 5 working days for the funds to show in your account.
If you have pre-paid online and you request a cancellation after your driver has arrived at the pick-up location, a £2.50 charge will apply. This charge will be deducted from the refund issued to your card. Please note, it could take up to 5 working days for the funds to show in your account.
Cash bookings will not be liable to any penalty charges, however, we respectfully ask that all customers are mindful of our cancellation policy and provide the required notice.
Who can I speak to in case I have a complaint?
Our customers are our priority and we will do our utmost to resolve any issues that may arise when you use our services. You can call us on 01737 443344 and we will be more than happy to discuss your complaint.
We strongly encourage customers to give us the opportunity to redeem any service failings in the first instance and would ask that you don’t resort to leaving a negative review on social media. Our reputation drives our business which is why we proudly advertise our 5-star Google business rating.